Ärendehanteringssystem

Summary

Kriminalvården (Swedish Prison and Probation Service) is procuring an Enterprise Service Management (ESM) and IT Service Management (ITSM) case management system. The budget is SEK 480 million and the procedure is a negotiated procedure with prior publication, meaning there will be an advertising phase before negotiations begin. Suppliers of consulting services and system integration in these domains are relevant. No deadline has been set yet; watch the buyer's procurement channels for the notice.