System för handläggning av färdtjänst, riksfärdtjänst och parkeringstillstånd för rörelsehindrade

Summary

Eskilstuna Municipality is procuring a digital system for processing travel services (färdtjänst), national travel services (riksfärdtjänst), and parking permits for disabled persons. The system must cover the full workflow from citizen application through e-service, case officer review and decision, to notification of outcome. The procurement is open to all suppliers under an open procedure. Budget is approximately 11 million SEK with deadline 3 November 2026. This is a substantial IT procurement requiring experience with government case-management systems and e-service delivery.