Kontaktcenter

Summary

Västra Götalandsregionen (VGR, a Swedish regional authority) is procuring a new contact centre to replace its existing operation. The contract covers both IT systems and contact centre services, with an estimated value of 55 million SEK. The procedure is negotiated tender with prior call for competition, limiting the number of bidders. No deadline is specified in the available data; check the formal notice for application deadlines and eligibility requirements.